About Us
A Premier Flooring Company You Can Trust
Founded in 2001, Bates Flooring is a local, family-owned business. We specialize in installing and refinishing all types of wood flooring, and our craftsmanship is unparalleled in our industry. Our work reflects upon our reputation, and we use the referrals of all of our satisfied clients to improve and expand our operations to do more.
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Amazing and professional service. Quality of work that lasts for years. Highly suggested!!
Jason H
Excellent craftsmanship, professionalism and customer service! Bates Floors refinished our 40-year-old worn, scratched, gouged and discolored floors and transformed them into new looking! Rich and his crew are a pleasure to work with and made the whole process easy. It is our pleasure to recommend Bates Floors and we will be certain to call on them for all our future projects.
Elise Mundrick
Best flooring company around.I was recommended through a friend and they didn’t disappoint. Their dustless floor refinishing system was amazing! I still can’t believe how clean my floor looks. They have competitive prices compared to what’s out there and use a lot pride and quality in their work. My only regret is I didn’t call sooner!
Michael Massoni
Great experience. Rich and his guys were easy to work with. Extremely professional, cleaned up after themselves, and finished on time. Would definitely recommend.
Matt O’Rourke
FAQs
Can certain rugs harm my new wood floors?
Yes. It is always best to avoid solid foam-backed rugs. These types of rugs can retain both dirt and moisture and cause unnecessary damage to the floor. For the best results, look for waffle-pattern backed rugs.
Can I get an idea of cost for stairs over-the-phone?
Unfortunately, we can only give approximate costs over the phone. It is always best for us to provide you with an on-site consultation so we can get to know your unique needs, talk about your specific renovation or installation budget, and give you an accurate cost estimate according to your needs.
I just had my floors sanded. How long until I can walk on them, move my furniture back onto them, or put my area rugs back on them?
Feet, furniture, and rugs can go back onto sanded floors at varying times. With some coats, you can walk on it in as little as 3 hours. Generally, furniture can go back onto sanded floors within one day, and rugs should be placed back on a sanded floor in 1 week.
I’m having my floors stained, how and when do I choose my stain color?
You can choose a color of stain for your project in our expansive showroom, or we can provide a live example on your floor when we are scheduled to sand. Each floor shows the stain color differently, so it is best to do it live in your interior.
How do I acclimate the wood?
Any interior space that has hardwood floors must be dry and well-ventilated. For the best effect, your home or business should remain at 71 degrees for 1 week.
Can we leave a key with Bate’s to get access to our house while we are away?
Yes. Bates Flooring must have some pre-established access to your home or business BEFORE we start the project. After that initial agreement, we can keep a key or an access code for the duration of our stay.
How long does a typical refinishing job take?
A typical refinishing project can take approximately 1-4 days, depending on the type of stain and materials you are using. Stain with 2 coats of oil-based polyurethane will take the longest.
When should I have hardwood floors installed?
If you are building or renovating your home or business, it is important to install your hardwood floors AT THE END of the project. This can reduce damage from additional foot traffic and humidity.